About Us

Airbnb Listing and Property Management

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What we do

The team at Staymate are your local Melbourne Airbnb management specialists. 

Staymate will create and manage your listing and bookings, set the pricing, vet your guests, manage all guest communications (including out of hours guest support and services), organise all cleans and maintenance and everything in between!

All you need to do is hand us the keys and we’ll do the rest!

Staymate operates across inner city Melbourne. If you have a property available for a minimum of 100 nights per year, get in touch for a no-obligation chat about and appraisal!

Staymate make it easy to enjoy returns from your Airbnb property without any of the headaches.

 

Full service listing management

Staymate will manage the entire short term rental process for you – from listing creation to guest messages; housekeeping to pricing; and everything in between! The team at Staymate have every aspect of your Airbnb property covered.

 

Boost your profitability

We are Airbnb experts. We will optimise your listing to attract guests, boost visibility and ensure your pricing is competitively priced for your local market. On top of this, Staymate offer the most competitive management fee in the industry

Listing Creation

We will carefully create and curate your Airbnb listing with copy and photographs. We will continue to tweak and adjust the listing to keep up to date with any trends and ensure visibility in the search results.

 

Housekeeping

We provide a full housekeeping service that includes hotel quality linen and towels, amenities and a thorough 5 star clean after every checkout!

Guest Communication

We handle all guest communications, from the initial enquiry right to checkout and anything beyond. We also provide a 24/7 emergency number for any guest emergencies (i.e., if they lock themselves out!)

 

Property Maintenance

We perform regular spot checks and property inspections to ensure any maintenance issues that arise are brought to your attention and taken care of quickly and efficiently (not to mention cost effectively!).